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Phone: +32(0)33364073

Shipping Information

Dear customer, we have chosen Fedex as our delivery partner worldwide. 
Promotional offer: all items shipped to the USA are inclusive of all Duty Taxes and will have no additional charges to the price listed on the product pages. 
Items shipped within the European Union are inclusive of VAT and shipping charges. All taxes on items shipped to destinations outside of the EU and the US will be paid for by the customer. Please ensure that the shipping address is accurate as we will be unable to redirect orders once they have been dispatched. Your details will possibly need to be confirmed with your card issuer before your item(s) can be dispatched. Your item will be dispatched within and up to five upon of receipt of payment.
V5Jewellery insures each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes onto the signee. Please note that for security purposes you should use the address to which your payment card is registered, PO boxes are not accepted as delivery addresses. Once the item has been dispatched, you will receive a notification via email that will contain a tracking number which can be used to track your shipment.
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